Once your order has been received and processed, you should receive your order within a few days from the ship date. This is an estimated average. This does not include holidays. 97.66% of our orders are shipped within 5 business days.
It takes 2–7 business days to process your initial order. From there your order is confirmed and shipped. You'll be notified via email once your order has been received and then processed.
Below are our Standard shipping rates that are fixed and calculated based on the average shipping cost for each product category. All products in their shipping category have similar dimensions, weight, and packaging.
We have had to make numerous changes to our order fulfillment processing to keep our staff safe and to meet CDC guidelines for COVID-19. We greatly appreciate your patience and understanding during this global pandemic.
Package theft has increased dramatically and we want to ensure the safe delivery of your order. We are not responsible for packages lost in transit or stolen from doorsteps/mailboxes/delivery addresses, so please make the necessary arrangements to receive your package.
Once your order has shipped you'll receive an email letting you know.
Note: It is possible that shipping delays may occur on outbound orders as a result of COVID-19 and the Holiday season. Shipping services are overwhelmed with the volume of packages moving through their networks.
PLEASE CONFIRM CORRECT SHIPPING ADDRESS BEFORE SUBMITTING ORDER.
We will try to accommodate a change of address if we get your message before your order ships, but we cannot guarantee it.
We Are Not Responsible For
- Orders shipped to an old or incorrect address that comes through with an order.
- Contacting USPS to change an address due to wrong or incorrect address entered.
- Charges that may incur due to rerouting or reshipping of packages due to wrong or incorrect address entered.
- Any package lost or delayed by UPS
Please note, we have absolutely NO control over your package once it hits the mail stream. For any issues with delivery, you’ll have to contact USPS.
Cancellations and Refunds
It is possible to cancel your order after it has been placed, however, we are unable to cancel or refund any order once it has been shipped.